// TERMS OF SERVICE

BLACK CREASE is a premium hockey-inspired streetwear brand. Our products are designed for people who live the game, the culture and the attitude beyond the rink. Products may be manufactured, printed, packed and fulfilled on demand through third-party production and fulfilment partners.

You must be legally capable of entering into a binding agreement to place an order through our website. By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method supplied.

We make every reasonable effort to ensure that product descriptions, images, colours, sizes and specifications are accurate. However, colours may appear slightly different depending on your monitor, device or lighting conditions. Because many BLACK CREASE products are made to order, products may not be held in stock and are produced after an order is placed. We reserve the right to discontinue products, change designs or modify product specifications at any time.

When you place an order, you are making an offer to purchase the selected products. An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been finally accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• the product is unavailable;
• there is an obvious pricing or product description error;
• payment cannot be authorised;
• fraud or suspicious activity is detected;
• the shipping information is incomplete or invalid; or
• we are unable to fulfil the order for operational reasons.

All prices are displayed on the website in the currency shown at checkout. Applicable taxes may be included in the displayed price or calculated at checkout depending on your location and applicable tax requirements. We use third-party payment providers to process payments securely. BLACK CREASE does not normally store complete payment card details. If an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, offer you the option to proceed at the correct price or receive a refund.

Many BLACK CREASE products are produced specifically after an order is placed. Our fulfilment partners may include Printful, Printify and other carefully selected production and fulfilment providers. Where necessary to fulfil your order, relevant information such as your name, shipping address and order details may be securely shared with the fulfilment provider.

Standard shipping is FREE — £0. We currently ship to selected destinations including the UK, EU, USA and Canada. Because our items are fulfilled via a Print-on-Demand (POD) service, orders are manufactured specifically for you before dispatch. Total fulfillment and delivery time may take up to 16 working days depending on production workload, destination country, carrier performance and customs clearance. International orders may be subject to customs duties, import taxes, brokerage fees or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer.

Our Returns & Refunds policy forms part of these Terms of Service. Subject to applicable consumer law, customers may request a return within 14 days of receiving their order. Return shipping costs are normally the responsibility of the customer. We do not offer exchanges as a standard service. Because products may enter production shortly after an order is placed, cancellations may not be possible once production or fulfilment has started. Nothing in this policy limits or excludes any statutory consumer rights that cannot legally be excluded or restricted.

Customers are responsible for providing accurate delivery information, including name, address, postcode and contact details. We cannot be responsible for delays, failed delivery or additional costs caused by incorrect or incomplete information supplied by the customer. Please check your order details carefully before completing your purchase.

All BLACK CREASE names, logos, graphics, artwork, designs, photographs, text, branding and other original content are owned by or licensed to BLACK CREASE unless otherwise stated. You may not reproduce, modify, distribute, sell, publish or commercially exploit BLACK CREASE intellectual property without prior written permission. Purchasing a product does not transfer ownership of the underlying artwork, design or intellectual property.

You agree not to misuse the website, attempt to gain unauthorised access, introduce malicious code, interfere with website operation or use the website for unlawful purposes.

Nothing in these Terms excludes or limits liability where doing so would be unlawful. To the extent permitted by applicable law, BLACK CREASE shall not be responsible for indirect or consequential losses arising from use of the website or products. Your statutory consumer rights remain unaffected.

We may update these Terms from time to time to reflect changes to our business, products, technology or legal requirements. The latest version will always be published on this page.

For questions regarding orders, products or these Terms of Service, please contact: support@blackcrease.com